With Employee Engagement, why are the role of the Line Manager so critical?

The HR Blog

Leaders need to talk to their employees, but they need to communicate through their line managers.  Line management is a hugely important element in a company.  In the smallest organisation the majority of staff have very little contact with senior managers on a day-to-day basis but they should be in regular communication with their line manager.  The line managers have a big effect on the every-day experiences of the staff.  Bad line managers can do untold damage in their sphere of influence, causing dissatisfaction, dis-engagement and increasing staff turnover.  So, to increase employee engagement it is important to find out if those staff/manager relationships are working well.

Line managers should be empowering staff rather than controlling them.  They should have a grasp of how to use soft skills to motivate their staff.  This of course has to happen throughout a company – all the way up to the top, because all parts of company are interconnected.  It is very important to have line managers who are effective at both motivating their staff and defending them when necessary.

So do you think your line managers fit the above or need help, then contact us on tellmemore@HRBusCons.co.uk.

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