How to close an investigation properly

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If find following the investigation that there is no need to go to a disciplinary hearing you need to ensure that the following actions are taken.

The employee that has been investigated

A meeting should be arranged for anyone who has been investigated to discuss the outcome and answer any questions or concerns they may have.  The will want to know the impact this investigation has had on their career or how they face their colleagues when they return to work.  Who knows why it happened and who can they discuss it with.  You must be prepared for all these answers.

A letter should be sent to them with the outcome to ensure they know that it has not damaged their career.

The person that raised the concern

Again a meeting should be held to explain to them your feedback.  Remember you cannot disclose anything confidential about the other employee, but again you need to be prepared to answer any questions.

What can the company learn from this?

Recommendations can be made by you to ensure this does not happen again.  You could recommend training, mentoring or introducing a process.

 

If you need help with an investigation please do not hesitate to contact us.

 

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